Shipping policy

How long does it take to process my order? 

All orders except those labeled (custom orders) are fulfilled within 2 business days. 

How long does it take to ship a custom order? 

We'll be in touch with you every step of the way while completing your custom order but the average timeframe is 1-2 business weeks. 

What shipping carriers do you use to ship?

We ship UPS, USPS and DHL international. All custom orders will have to get picked up at a local UPS Store with proof of identification and an adult signature. All international orders will require customs declarations and VAT collections in accordance to import export laws within your residing country. 

What are your domestic 2025 holiday shipping cutoffs? 

USPS 
Ground advantage - December 12th, 2025
Priority - December 16th, 2025


UPS 
Second day - December 18th, 2025
Overnight - December 20th, 2025



How do I check the status of my order? 


You will receive emails along every step of the order process but a member of our team is always eager to help and is only an email away. Feel free to email us with any questions regarding your order at info@silveramerica.us.